Updated on July 4th, 2019 at 08:11 pm
What Information Do We Collect?
The Company may collect various types of information from or about you depending on how you use the Site and its various features. In particular, during the payment process, you supply us various types of information, including personal information that you choose to disclose. Personal information includes your name/last name, address, state/province, zip/postal code, country, telephone number, e-mail address, transaction information, as well as billing and payment information that you voluntarily provide to the Site. We may collect email addresses from customers and visitors to the Site for the purpose of communicating with customers or when you choose to contact us. If at any time you wish to be removed from the Company’s email database, you can request removal by contacting [email protected]
We reserve the right to contact you via email strictly for the purpose of administering your account.
The Company may also retain the content of and metadata regarding any correspondence you may have with the Company or its customer service representatives. This includes, without limitation, real-time shipping information, specific container information, and any other information contained and consented to. This information helps the Company to improve the Site and the materials, products, and services that we offer on the Site, and to more effectively and efficiently respond to both current and future inquiries. As with many other Web sites, the Web servers used to operate the Company Site collect certain data pertaining to you and the equipment and communication methods that you use to access the Internet and the Site. Without combining these data with other sources of information, they do not readily identify you. They do reveal such things as the Internet protocol (“IP”) address assigned to your computer, pages you accessed on our Site, or immediately prior to visiting the Site, and the length of time you accessed the Site. This information is collected to, among other things, facilitate Site operation and system administration, to generate aggregate, non-identifiable statistical information, and to improve content and content delivery with regard to the Site and the materials, products, and services that the Company makes available on the Site.
The Company uses “cookies” (small text files stored on your computer) to help track and customize your access and use of the Site. Cookies store and retain information that helps us recognise you when you return to the Site following a previous visit. Cookies may also store any login or ID assigned to you by the Company and the associated password, though this information is stored in encrypted form. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may prevent you from taking full advantage of the Site and the materials, products, and services that the Company makes available on the Site.
- Essential cookies. These cookies are needed for the operation of our website, these include, for example, cookies that enable you to log into secure areas of our website, make use of subscription or e-billing services.
- Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Service/functionality cookies. These can help us remember your registration and login details, preferences and to recognise you when you return to our website and personalize content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Behavioural/targeting cookies. These cookies are anonymous and cannot identify individuals. They record your visits to our website, the pages you visit, and the links you follow. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
How to control cookies?
- US – Digital Advertising Alliance
- Canada – Digital Advertising Alliance
- EU – European Interactive Digital Advertising Alliance
How Do We Use The Information That We Collect?
In addition to the uses mentioned or described above, the Company uses the information that it collects from or about you to improve the materials, products and services that the Company makes available on the Site, to notify you of changes made to the Site or new products or services made available on or through the Site, to evaluate your needs and customize Site content delivered to you according to those needs, to facilitate the processing of any purchases or uses you make through the Site, to send you promotional material from the Company and for other legitimate and lawful business purposes. The Company does not share information collected about you with third parties. All information collected by Eternal Frequency is used for internal purposes of providing the Service, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows Eternal Frequency to understand its user base and to improve services.
Disclosure For Legal Purposes
How Do We Protect The Information We Collected About You?
The Company places a high value on protecting information transmitted via this Site. For this reason, we use state-of-the-art security solutions to process payments and to provide secure communication methods. In addition, the Site is protected by a firewall that provides a high level of security. The Company takes commercially reasonable measures to secure and protect customer-specific information transmitted via or stored on our Site. However, no security system is impenetrable. We cannot guarantee that information users supply to us will be totally secure.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate electronic and managerial procedures to safeguard and secure the information we collect online.
Data Collection Specifics Embedded content from other websites
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Changes And Deletion Of Your Data You may contact Eternal Frequency at any time at [email protected] if You would like us to delete any data connected to you.