Privacy Policy Overview

Updated on July 4th, 2019 at 08:11 pm

Eternal Frequency (“Company” or “we”) is serious about protecting your privacy. We appreciate you and the trust you have placed in us. This notice (this “Privacy Policy”) describes how we may collect personal information from the visitors to our site, how we may use it, with whom we may share it, what choices you have regarding it, and how we protect it. This Privacy Policy is incorporated into and is a part of the Terms of Service of this Company Website ( this “Site”) and we encourage you to become familiar with the terms and conditions contained herein.

By accessing our site, you agree that you have read and understood this Privacy Policy and that you accept and consent to the Company’s privacy practices described in this Privacy Policy. Your privacy is important to us. In an effort to better protect your privacy, we provide this notice to explain our online information practices and the choices you can make about the way your information is collected and used.

Changes To Privacy Policy
We reserve the right to change our Privacy Policy at any time. The Company may change its privacy practices because of changes in relevant and applicable legal or regulatory requirements, the business practices of the Company, or in its attempts to better serve your needs. Notice of such changes to our privacy practices will be posted on this page.

What Information Do We Collect?
The Company may collect various types of information from or about you depending on how you use the Site and its various features. In particular, during the payment process, you supply us various types of information, including personal information that you choose to disclose. Personal information includes your name/last name, address, state/province, zip/postal code, country, telephone number, e-mail address, transaction information, as well as billing and payment information that you voluntarily provide to the Site. We may collect email addresses from customers and visitors to the Site for the purpose of communicating with customers or when you choose to contact us. If at any time you wish to be removed from the Company’s email database, you can request removal by contacting

We reserve the right to contact you via email strictly for the purpose of administering your account.
The Company may also retain the content of and metadata regarding any correspondence you may have with the Company or its customer service representatives. This includes, without limitation, real-time shipping information, specific container information, and any other information contained and consented to. This information helps the Company to improve the Site and the materials, products, and services that we offer on the Site, and to more effectively and efficiently respond to both current and future inquiries. As with many other Web sites, the Web servers used to operate the Company Site collect certain data pertaining to you and the equipment and communication methods that you use to access the Internet and the Site. Without combining these data with other sources of information, they do not readily identify you. They do reveal such things as the Internet protocol (“IP”) address assigned to your computer, pages you accessed on our Site, or immediately prior to visiting the Site, and the length of time you accessed the Site. This information is collected to, among other things, facilitate Site operation and system administration, to generate aggregate, non-identifiable statistical information, and to improve content and content delivery with regard to the Site and the materials, products, and services that the Company makes available on the Site.  


The Company uses “cookies” (small text files stored on your computer) to help track and customize your access and use of the Site. Cookies store and retain information that helps us recognise you when you return to the Site following a previous visit. Cookies may also store any login or ID assigned to you by the Company and the associated password, though this information is stored in encrypted form. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may prevent you from taking full advantage of the Site and the materials, products, and services that the Company makes available on the Site.  

  • Essential cookies. These cookies are needed for the operation of our website, these include, for example, cookies that enable you to log into secure areas of our website, make use of subscription or e-billing services.
  • Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Service/functionality cookies. These can help us remember your registration and login details, preferences and to recognise you when you return to our website and personalize content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Behavioural/targeting cookies. These cookies are anonymous and cannot identify individuals. They record your visits to our website, the pages you visit, and the links you follow. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

How to control cookies?

When visiting our website, you are presented with an informative statement that the website uses cookies. If you want to revoke your consent to save cookies on your device, you can delete all cookies stored in your browser and set up your browser to block cookies being saved. By clicking on the “help” button in your browser, you can find instructions on how to prevent the browser from storing cookies, as well as what cookies are stored already and delete them if you want to. You must change the settings for each browser that you use.
However, please note that without saving certain cookies, it is possible that you will not be able to fully use all the features and services of our website. You can separately opt-out from having your website activity available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents sharing information about your website visit with Google Analytics. Link to the add-on and for more information: answer/181881. Furthermore, if you want to opt out from interest-based, behavioral advertising, you can do so by using one of the following tools based on the region you are in. Please note that this is a third-party tool that will save its own cookies on your devices and Eternal Frequency is not responsible for their Privacy Policy. For more information and opt-out options, please visit:

By using this website you are agreeing to our use of cookies.

How Do We Use The Information That We Collect?
In addition to the uses mentioned or described above, the Company uses the information that it collects from or about you to improve the materials, products and services that the Company makes available on the Site, to notify you of changes made to the Site or new products or services made available on or through the Site, to evaluate your needs and customize Site content delivered to you according to those needs, to facilitate the processing of any purchases or uses you make through the Site, to send you promotional material from the Company and for other legitimate and lawful business purposes. The Company does not share information collected about you with third parties. All information collected by Eternal Frequency is used for internal purposes of providing the Service, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows Eternal Frequency to understand its user base and to improve services. 

Disclosure For Legal Purposes
We reserve the right to disclose any personally identifiable information or other information we collect through the Site or otherwise if we are required to do so by law or if we reasonably believe that the disclosure is necessary in order to (a) fulfill a government request; (b) conform with the requirements of law or to comply with legal process served on us; (c) protect or defend our legal rights or property (d) in an emergency to protect the health or safety of the users of the Site or the general public. Your use of the Site, including any disputes arising from it, is subject to this Privacy Policy and all dispute resolution provisions therein, limitation on damages and choice of law. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.

How Do We Protect The Information We Collected About You?
The Company places a high value on protecting information transmitted via this Site. For this reason, we use state-of-the-art security solutions to process payments and to provide secure communication methods. In addition, the Site is protected by a firewall that provides a high level of security. The Company takes commercially reasonable measures to secure and protect customer-specific information transmitted via or stored on our Site. However, no security system is impenetrable. We cannot guarantee that information users supply to us will be totally secure. 

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate electronic and managerial procedures to safeguard and secure the information we collect online. 

Linked Sites
For your convenience, some hyperlinks may be posted on the Site that links to other websites, not under the control of the Company. Please note that this Privacy Policy applies only to our Site and not to other websites of other organizations to which we link. We are not responsible for the privacy policies or practices of any other third party sites. You should make your own inquiries regarding them. In addition, when you initiate a transaction on a website that our Site links to, even if you reached that site through our Site, the information that you submit to complete that transaction becomes subject to the privacy practices of the owner of that linked site. You should read their privacy policies to understand how they use and protect personal information that they collect. The Company is not responsible for the privacy or information practices of its suppliers or any third party websites. 

Data Collection Specifics Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. 

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Changes And Deletion Of Your Data You may contact Eternal Frequency at any time at if You would like us to delete any data connected to you. 

Last revised: July 4th, 2019 at 08:11 pm

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